Returns & Exchanges
We want you to be completely satisfied with your TOG24 purchase, which is why we offer a straightforward 28-day return policy for a full refund or exchange. All items must be returned in their original, unworn condition with all tags and packaging intact.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all original labels and tags are still attached to the garments.
Print and Attach Label
Generate and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your parcel.
Drop Off and Track
Take your package to your nearest authorized drop-off point and keep your proof of postage until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing